FREQUENTLY ASKED QUESTIONS

What types of events do you specialise in?

Our expertise covers a wide range of events, such as weddings, corporate meetings, conferences, private parties such as birthday celebrations, baby showers and hen parties. No event is too big or too small for us.

How much do your services cost?

Our pricing is tailored to each event based on factors such as event type, package chosen, size, location, specific services required. We provide detailed quotes after an initial consultation.

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Can you provide references or testimonials from past clients?

Absolutely! We have a collection of testimonials and references from satisfied clients. Feel free to ask, and we'll be happy to share them with you.

What is your  payment process?

After the initial consultation we'll provide a transparent breakdown, and a deposit secures our services. Final payment is typically due before the event.

How far in advance should I book your services for my event?

We recommend booking as early as possible, especially for peak seasons. We will always try to accommodate last-minute requests based on availability.

Do you handle event coordination on the day of the event?

 Yes, our team will be on-site to ensure everything runs smoothly, allowing you to relax and enjoy your event.

What happens if there are unexpected changes or issues during the event?

We're experienced in handling unexpected issues. Our team is equipped to address issues promptly and ensure minimal disruption to your event.

Can I customize the services to fit my specific needs and budget?

Absolutely! We believe in creating tailored solutions. We'll work closely with you to customise our services according to your vision and budget.

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How involved will I be in the planning process?

Your level of involvement is entirely up to you. We can handle every detail or collaborate closely with you, depending on your preferences and schedule.

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Are there any additional fees or hidden costs I should be aware of?

Transparency is crucial to us. We provide a detailed breakdown of costs upfront, and there are no hidden fees. Any additional expenses will be discussed and agreed upon in advance.

Do you have liability insurance to cover any unforeseen circumstances?

Yes, we carry liability insurance to provide additional peace of mind and protect against unforeseen incidents during the event.

What is your cancellation policy?

Our cancellation policy is outlined in our contract. We understand that plans may change, and we strive to be flexible while ensuring fair terms for both parties.